Privacy Policy
Last Updated: July 28, 2026
At Dolphin Education, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit https://dolphin.edu.np/ or use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with our website or services:
Personal Information
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Full Name
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Email Address
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Phone Number
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Address
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Date of Birth (where applicable)
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Academic Qualifications
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Preferred Study Destination
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English Language Test Scores (IELTS, PTE, TOEFL, etc.)
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Passport details (only when required for admission or visa processing)
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Any information voluntarily submitted through enquiry forms, consultation requests, or event registrations.
Technical Information
We automatically collect certain information including:
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IP Address
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Browser Type
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Device Information
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Operating System
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Pages Visited
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Date and Time of Visit
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Referral Source
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Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
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Respond to enquiries and consultation requests.
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Provide study abroad counselling services.
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Process university or college applications with your consent.
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Assist with visa documentation.
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Register you for seminars, webinars, and educational events.
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Improve our website and user experience.
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Send important updates regarding applications or services.
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Send newsletters, promotional offers, and educational information (only if you opt in).
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Comply with legal and regulatory obligations.
3. Cookies
Our website may use cookies and similar technologies to:
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Remember your preferences.
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Improve website performance.
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Analyse visitor behaviour.
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Measure marketing effectiveness.
You may disable cookies through your browser settings. However, some features of the website may not function properly.
4. Google Analytics and Third-Party Services
We may use trusted third-party services including:
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Google Analytics
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Google Tag Manager
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Google Ads
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Meta (Facebook) Pixel
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YouTube
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Embedded Maps
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Social Media Platforms
These services may collect anonymous usage information according to their own privacy policies.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only when necessary with:
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Universities and Educational Institutions
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Immigration Authorities
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Visa Processing Agencies
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Testing Organizations (IELTS, PTE, etc.)
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Service Providers assisting our operations
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Government authorities when legally required
Information is shared only for the purpose of providing requested services.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information against:
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Unauthorized access
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Loss
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Misuse
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Alteration
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Disclosure
Although we strive to protect your information, no internet transmission or electronic storage system is completely secure.
7. Data Retention
We retain your information only for as long as necessary to:
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Provide educational consultancy services.
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Meet legal and regulatory requirements.
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Resolve disputes.
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Maintain business records.
When information is no longer required, it is securely deleted or anonymized.
8. Your Rights
Subject to applicable laws, you may have the right to:
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Request access to your personal information.
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Request correction of inaccurate information.
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Request deletion of your data.
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Withdraw consent where processing is based on consent.
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Request restriction of processing.
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Object to marketing communications.
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
Our services are intended for students and their parents or guardians. We encourage parents and guardians to supervise the online activities of minors.
Where required, parental or guardian consent may be requested before processing certain personal information.
10. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage users to review their respective privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with the updated revision date. Continued use of the website after changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.
Dolphin Education
Website: https://dolphin.edu.np/
Email: [Please insert official email address]
Phone: [Please insert official phone number]
Address: Dolphin Education Building, Opposite Everest Hotel, Above Nabil Bank, 3rd Floor, New Baneshwor, Kathmandu, Nepal.
